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Change management courses with Online Business Simulation

Course objectives / Learning objectives

  • Business change is complex because of relationships between the business environment, the organisation, its people and supporting technologies.
  • Change can be instigated from within the organisation or imposed by external factors. Either way, change management needs to win over the hearts and minds of team members to enable success. This, in turn, requires the team leader to understand the motivational triggers for each team member and to be flexible and creative in satisfying these motivations so that a positive outcome is achieved for all parties.
  • During the course the participants will explore how the dynamics of effective change management work and how to identify and unlock resistance to change, enabling teams to work together and speeding up the implementation of change programmes. The participants will also practice change related communication techniques.
  • The program will encourage participants to see change as an opportunity for self-motivation and innovation

Topics covered

  • Preparing for Change
  • Change Management Strategy
  • Change Management Process
  • Psychology of Change
  • Managing Change
  • Communication for change
  • Resistance Management Plan
  • Master Plan for Change
  • Organisational Aspects of Change
  • Change trainings and coaching techniques
  • Reinforcement of Change
  • Diagnosing gaps and managing resistance
  • Planning and Implementation of Corrective Change Actions

Participant Learning Outcomes

During the course the participants will learn to do the following:

  • Understand the fundamentals of managing change by identifying the levels of change
  • Understand the human side of change and know how to help people deal with change more effectively, maintaining their commitment and bringing them successfully through the change process.
  • Understand the various types of change that affect organisations, and know how to draw on a range of professional approaches to support the effective delivery of the organisation's desired outcomes from each change initiative.
  • Learn to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure the effective communications required to build and maintain their engagement.
  • Learn to assess the impacts of change, to develop effective change teams and to recognise and address resistance to change.
  • Understand the process of sustaining change and how to embed a change initiative as the new ‘business as usual’.

Change management courses and trainings with Online Business Simulation


Who should attend?

This course is designed for managers, professionals, team members or consultants who lead or support change as part of their role, and for business school and university students who attend management courses and need experience in change management.

Suggested training outline

The following structure is suggested for the course:

DAY 1 (lectures and discussion groups)

  • Introduction to Change Management
  • Dynamics of Change
  • Preparing for Change
  • Tools for Managing Change
  • Reinforcement of Change

DAY 2 (simulation exercises)

  • Introduction of the learning environment; explanation of the rules
    (0,5 - 1 hour)
  • Setting the targets for the teams - (0,25 hour)
  • Extended case studies: two SimTeam simulations - (2x3 hours)
  • During the simulation, focused topical assignments (e.g. experiencing and overcoming resistance; communication exercises)
  • Evaluation and feedback - (0,5 - 1 hour)

DAY 3 (optional)

  • Review of key learning points
  • Details of certain key topics

Total time requirement: 2-3 days